FAQ

I can’t find the price?

Send a message to info@bio-services.nl and we will get you a quote as soon as possible.

 

Can you order items for us?

Yes, beyond our regular range that you can find on the website, we also offer custom solutions.

Contact us : info@bio-services.nl

 

I can’t find a certain item?

Please let us know what you are looking for and we will be happy to help you. You can contact us at info@bio-services.nl

 

Can I get a customised item?

Just let us know what you are looking for and together we will find a solution.

 

What is the delivery time for irradiation items?

Please allow 8 to 10 weeks for this.

 

What is the shelf life of the standard feed?

6 months from production date.

 

What is the shelf life of purified feed?

4 months after production date.

 

What is the shelf life of irradiated feed?

12 months after production date.

 

What is the shelf life of standard feeds in MAP packaging?

12 months after production date.

 

At how many kGy are standard and dietary feeds irradiated as standard?

With 25 kGy.


What irradiation options are available?

25 kGy and 50 kGy.

 

Also, are irradiated feeds always vacuum packed?

No, most bags are vacuum packed, but due to pallet stability, 4-5 bags per pallet are not vacuum packed.

 

Can the standard feeds be delivered in small quantities in vacuum packaging?

Yes, the maintenance and nursery feeds are available in a box of 5 x 3 kg in vacuum packaging and irradiated at 25 kGy.

 

What is the delivery time of purified feeds?

10 working days after receipt of the order and any compositions to be supplied by the customer.

 

What is the delivery time of irradiated purified diets?

4-5 weeks after receipt of the order.

 

Can the shelf life be extended by freezing it after receipt?

Yes, one can extend shelf life to a maximum of 4-5 months by freezing the diet at – 20 degrees immediately after receipt.

 

What is the minimum order quantity for special diets?

See the document with additional cost per kilo for diets under 40 kilos.

 

Can I easily re-order a customised diet?

Yes, thanks to the unique item code given to each customised diet, it is easy to re-order the same diet.

 

What is the best way to store the diet with the customer?

See the storage conditions in the document.

 

Can I have my own composition added to a diet?

Yes this is possible, please contact Bio Services for more information. info@bio-services.nl

 

What special diets can ssniff supply?

The possibilities are almost endless, see the website for frequently requested purified diets and contact Bio Services if you have a special request. info@bio-services.nl